1. General Information
Celia Clark Online Ltd (“we,” “us,” “our”) provides educational and informational resources through www.celiaclark.online (the “Site”). Our content is not a substitute for professional medical, psychological, therapeutic, or legal advice.

By using our Site and services, you acknowledge that:

• We do not provide medical diagnoses, treatment, or psychological therapy.

• Our programs and services are not intended to replace professional healthcare, therapy, or nutrition advice.

• If you have concerns about your health, consult a qualified healthcare professional.

• Engaging with our Site, content, or services does not establish a therapist-client, coach-client, or any other professional-client relationship between you and Celia Clark Online Ltd. If you require individualized support, we recommend seeking professional services tailored to your needs.

 

2. Individual Results May Vary
While we provide tools and strategies to support personal growth, results depend on individual effort and external factors. We make no guarantees regarding:

• Personal transformation, emotional healing, or behavioral changes.

• Weight loss, body image shifts, or changes in eating patterns.

• Business outcomes or financial earnings related to any content offered.

Past client experiences do not guarantee future results.

While we provide guidance on personal and business development, we make no guarantees regarding financial results, increased income, or business success. Any testimonials or examples of earnings are not guarantees of results.

 

3. Limitation of Liability
To the fullest extent permitted by law:

• We are not liable for decisions you make based on our content.

• We assume no responsibility for outcomes from applying our strategies.

• Our total liability is limited to the amount paid for our services within the past six (6) months.

 

4. Refunds & Consumer Rights
Our refund policy is governed by UK consumer laws:

• Awaken Program Guarantee: We offer a 14-day 100% money-back guarantee, provided you submit proof of engagement with the course material. This includes completing specific lessons, worksheets, or assignments outlined at the time of purchase. Refund requests must be submitted within 14 days of purchase. If no proof of engagement is provided, refunds will not be issued.

• Elevate Program Guarantee: We offer a 30-day 100% money-back guarantee, provided you submit proof of engagement with the program material. This includes attending live sessions, completing lessons, and engaging with exercises as outlined at the time of purchase. Refund requests must be submitted within 30 days of enrollment. If no proof of engagement is provided, refunds will not be issued.

• Other Digital Products & Courses: You may request a refund within 14 days, provided you have not accessed or downloaded materials. If materials have been accessed, refunds will not be issued.

• Live coaching sessions: Refunds are not available once sessions have commenced.

• Exceptional circumstances: Refunds may be considered on a case-by-case basis. Contact us at hello@celiaclark.online.

Refunds are processed within 14 business days of approval, returned via the original payment method.

 

5. Feedback & Testimonials
By submitting feedback, testimonials, or reviews about our services, you grant us permission to use, display, and publish your submission for marketing or promotional purposes. Testimonials may be edited for clarity without altering the original intent. If you wish to withdraw your testimonial, contact hello@celiaclark.online.

 

6. Data Protection & Privacy
We collect and process personal data per our Privacy Policy, which complies with UK GDPR.

To learn more about how we handle your data, visit our Privacy Policy.

 

7. Third-Party Services & External Links
Our Site may contain links to third-party websites, products, or services. We do not endorse, control, or assume responsibility for third-party content, privacy practices, or business dealings. If you choose to engage with third-party services, you do so at your own risk.

 

8. Force Majeure
We are not liable for delays, disruptions, or failure to fulfill obligations caused by circumstances beyond our control, including but not limited to natural disasters, strikes, pandemics, government restrictions, or technology failures.

 

9. Intellectual Property
All content on this Site, including text, graphics, and digital materials, is owned by Celia Clark Online Ltd. You may not copy, modify, distribute, or use our content for commercial purposes without prior written consent.

 

10. Dispute Resolution
If a dispute arises, contact us first at hello@celiaclark.online. If unresolved, you may seek alternative dispute resolution or legal action in Scottish courts.

 

11. Changes to This Disclaimer
We may update this Disclaimer periodically. Continued use of the Site after updates constitutes acceptance.

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Contact
Email hello@celiaclark.online for any questions. 

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Last updated: 1st January 2025