Celia Clark Online Ltd trading as Celia Clark Online (“we”) may collect personal information about the users who visit www.celiaclark.online  and all content, services and products available at or through the website, including, but not limited to, associated blogs, forums, programme platform among others (collectively, the “Site”). Information is collected, used and disclosed in accordance with the Data Protection Act 2018 (United Kingdom).

By accessing or using the Site, you are accepting the current version of this Privacy Policy, on behalf of yourself or the entity that you represent, and you represent and warrant that you have the right, authority, and capacity to consent to this Privacy Policy, on behalf of yourself or the entity that you represent. If you do not agree with the terms of this Privacy Policy, do not access or continue to use the Site.

 

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register for an account on the Site, place an order, join our mailing list, subscribe to our newsletter, sign up to attend a webinar or course, respond to a survey, or fill out a form.

When ordering or registering on the Site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, and/or other personal information.

 

WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience: Your information helps us to better respond to your individual needs.

• To improve the Site: We continually strive to improve the Site based on the information and feedback we receive from you.

• To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.

• To process transactions: Your information may be used to deliver purchased products or services, and may be communicated to third parties to facilitate transactions related to purchased products or services.

• To administer a contest, promotion, survey, or other site feature: Your information may be used to invite you to participate in contests, promotions and surveys, on such other features offered on the Site.

• To send periodic emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe such release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 30 days. With our merchant account, you have the option to save your payment details to make future ordering easier. In order to use this function, you will need to set up authentication using your mobile phone so that your information can only be re-accessed, on your computer, with a verification code that will be texted to you upon request. We do not store or save your information in our merchant account but will, if you request that feature.

 

DO WE USE COOKIES?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow cookies) that enable the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third party service providers to assist us in better understanding visitors to the Site. Such service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

 

THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer links on the Site to third party websites and their respective products or services on the Site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of such websites. Nonetheless, we seek to protect the integrity of the Site and welcome any feedback about these third party websites. Please consult our Terms of Service for more information about links to third party websites.

 

ONLINE PRIVACY POLICY ONLY

This Privacy Policy applies only to information collected through the Site and not to information collected offline.

 

CHANGES TO OUR PRIVACY POLICY

This Privacy Policy is subject to occasional revision. Continued use of the Site following such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

 

LEGAL REQUESTS

If we receive a legal request for data relating to the Site (a “Legal Request”), we will make reasonable attempts to direct the requesting party to seek the data directly from you. If we ask the requesting party to direct the request to you, we will provide your contact information to the requesting party. If legally compelled to produce information and unless legally prohibited, we will use reasonable efforts to notify you so they can notify you as permitted by law. We will direct any requests for information under data protection laws to you, unless prohibited by law.

 

CONTACTING US

If there are any questions or concerns regarding this Privacy Policy, you may contact us at hello@celiaclark.online.

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